Thank you everyone. As it turns out, it's not instant. Not even close to instant. Her Admin access appeared about an hour after we added her.

We've noticed that the right flyout for adding media, documents, images etc. appears very briefly on first click > then disappears. Like a flash. We have to click the option twice to see the fl...

Turns out it was theme that we had selected.

We turned on Enhanced Rubrics - and I'm doubting our decision. 1) The option to switch to traditional rubrics is grayed out (!) 2) Using the Enhanced Rubrics, you can't see the rubric descript...

Chris, it's for holding data

Thank you everyone. As it turns out, it's not instant. Not even close to instant. Her Admin access appeared about an hour after we added her.

We were trying to add a person as a Catalog Subadmin Admin. Everything appears to be set correctly. She is added to a subcatalog as an admin. But, when she tries to access the dropdown menu from her n...

Our testing center is telling us that New Quizzes does not work with Kurzweil or Read/Write or Fusion if Respondus Lockdown Browser is enabled. They indicated it does work with Classic Quizzes. Has an...

We turned on Enhanced Rubrics - and I'm doubting our decision. 1) The option to switch to traditional rubrics is grayed out (!) 2) Using the Enhanced Rubrics, you can't see the rubric descript...

Colleagues, the question is a little out of the ordinary, but does anyone have a copy of a recent Instructure After Action Report for an outage. I'm interested in the message format, not the detai...