Problems loading course content

[NSteinhoff]

Just thirty minutes ago it was working and loading everything ok, but now when I am trying to click on the parts of a module that contain course materials like videos and what I am supposed to read it does not load anything except for the title of the page and a line under that. This is happening in my other active class as well. I just wanted to see if anyone knows if this is something I accidentally clicked on and didn't notice or if it is possibly something else. 

[IanBrennan]

The same thing happened to me! I wonder what is wrong. I don't think it would be something we did if we are both having the same issue at the same time.

[supdef942]

This just happened to me in both my current classes, so there must be an issue with canvas. I didn't do anything different than normal, same computer and browser I always use.

[MelissaGaitan]

I'm also having this issue. I tried multiple browsers and the Canvas app on my laptop and mobile device. No luck.

[ruvi]

We (Arizona State University) are experiencing the same starting today around 1pm MST.  We have a ticket open with Canvas. 

• Not all courses are impacted
• Content from Pages has disappeared in our Production instance. The content shows in both BETA and TEST.
• Issue is not client related (Win/Mac FF/Chrome, etc)

[IanBrennan]

Does it matter what school people attend? I go to ASU

[ruvi]

Yes - it is not impacting all schools.  I work for ASU and we are working with Instructure on this. It impacting some courses on the ASU system.  

[JimHooper]

Is there a timeline for when this will be fixed for ASU?

[ruvi · Accepted solution]

For ASU Canvas, the problem was identified and resolved around 4:15pm MST.  All content is visible again.

[Jshaw39]

Any solutions for other campuses? Collin College?