The guide "Taking a New Quiz" states students can save their progress on an untimed "new quiz" by clicking "return" then later "resume" and finish it later, however my students did just that in front of me and when they clicked resume it had not save...

I graded an assignment and a few students did a revise & resubmit. When they submitted their revision, it showed up as an ungraded icon in the grade book again. I graded the revisions, but the ungraded icon is still there. When I click on the icon, i...

A student submitted an assignment in two parts - one as a file upload, and the other as a text box entry. I can see the file upload submission, but I cannot view the text box entry. How can I view this text box entry?

Hi! We read about Course templates and we would like to use this option but it remains unclickable even if we removed all enrollments and we went into the settings of the course as an Admin. We checked the permissions to ensure this was not the probl...

In the old quiz feature, I was able to change the total points value for a single question to .5 instead of 1. I do not see this option in the new quizzes. Every time I try to change the points value to a decimal, it is defaulting to a whole number (...

I want to take a homework assignment, quiz, or other content from a course I taught in previous semester, copy it into my current semester course, modify it, and then publish it when I'm ready. However, anytime I copy something that had been publishe...

I can see this question has been asked a lot in the community but it seems many of the replies contain links to documents that seem, to me at least, rather opaque. In almost every article on the subject it states "Canvas does not support file uploads...

Hello! An instructor I work with would like to REassign a discussion using the REassign button in Canvas discussion however, the button doesn't seem to appear. I checked in other instances and course spaces I'm in and it doesn't appear when availabil...

My students submitted an essay on the google doc external tool. When I click into the assignment there is not a "download submissions" button.  It is not there in the grade book either.  I noticed it is there for the assignments that they upload a pi...

How do i add users to a section? I created a course, but i teach this course to different groups (group 101, group 102 etc), i want add the users to their own groups but i could not find any add users menu in the sections area. When I enroll people t...

How do I go about finding my Customer Success Manager, I took over as the IT Manager for my district and they have not had anyone managing this area directly for about 2 years. I have sent multiple tickets request via the help button in canvas but ha...

(I'm using Canvas in laptop) I don't know how to report a bug but I think I found a bug in file submission. I accidentally click the submit assignment button without attaching the file first, so canvas notified me that it can't pass an empty submissi...

Lately the updates made to Canvas haven't been great. If I am regrading an assignment I want to see all previous comments - I don't want to have to click on the previous version to see older comments. Having each item in To Do open in a new tab is bi...

so stress is something we all deal with specially us in high school there is three things we deal with stress and they are when u have to study for  big exam and having to much home work and having a lot of missing assignments

Some of our students (not all) are having an issue when trying to access Office365 using the in course link.  When they click on the link, they are getting the login button and are being routed to our organizational sign in page.  However, after ente...

how do i shut off that annoying do you want a tour message

I like the word bank option in new quizzes fill in the blank questions, and I think it could work well to replace some drag-and-drop matching questions I originally created in Moodle, but I am running into a problem. For each blank in a multi-blank q...