I changed my last name with my university,  but they said they cannot make changes to my Canvas account. They told me to contact Canvas.  Who can I contact/ or how do I make changes in order to take care of this issue?

Hello- I am the Admin on our account. A student asked if she could use a different email to access our instance. (She originally gave me a gmail address). I can edit user details and add a new default email, but this does not change the login email. ...

For the last 2 years, I have had the same late policy. All assignments are due AND available until their original due date. After the due date, students must submit a Late Work Google Form to get the assignment unlocked so they can resubmit it for cr...

There are some assignments that go out to the majority of my students except one or two per class. It would be great to be able to assign to "everyone" and then have a button to select which students are exempt from the assignment. This should also b...

Is there a way to flip the axis of the gradebook?  I would like to see students at the top and assignments on the side.  I know you can see grades by individual student, but it would also be nice to be able to flip this axis.  I looked through the se...

I have created a rubric in a course that I have used for two paper assignments. I wanted to update the rubric slightly. When I go to the Rubrics page and click on the rubric I want to change, I get this message: "Rubrics cannot be modified once they ...

I just had a student inform me that they could not reply to other students in a discussion that I set up in advance over the summer. I saw that threaded replies had been turned off without my knowledge, turned them back on, and announced the bug to t...

In our district, we do not count late points for non-school days.  Currently, Canvas does not take weekends into account when deducting late points.  I was wondering if there was a way of having weekends not count toward late points on student submis...

I took a test on Canvas, and on my log, my teacher is saying that it says I left the Canvas Test page multiple times, however, I did NOT leave the testing page at all.  Why is it saying that I did?  I'm very confused as to why it's saying that.  I ha...

Does anyone know how to resolve this? On Microsoft Edge version 129.0.2792.52 (Official build) (64-bit) we are having real problems not being able to access the dropdown menu in Modules. When you click on the traffic lights/vertical kebob the drop-do...

I set up a rubric for my students to peer review 3 submissions.  I want the students to view the results from the rubric, but I cannot figure out how to enable that feature.  How do students see the rubric results from the peer reviews?

How do I forward an email stream to a department head, since the department head is not listed as part of the class? 

I have a student retaking one of my courses. They submitted all the assignments last year, and when I re-enrolled them, they are all still in the system. Is there a way to clear those out? I tried removing him from the course and readding, but they a...

What would cause Canvas to assign a zero to an assignment that is not yet due.  We have checked that the due dates are correct for the assignment.  And it doesn't happen to every student in the class, just a few. I'm not sure what else to check.  TIA...

HI Team, Blueprint objects can be lock / unlocked - great. Why are there no such features in the account template? It would be SO EASY to maintain course consistency that as new courses are being populated by the SIS that if certain pages / modules c...

Recently we had a professor report to us that the expander button to make the text box larger as well as the full screen button were no longer present when in the SpeedGrader. While the text box appears to be slightly larger now to accommodate this i...

When I copy an assignment from one section to another it automatically assigns it to the imported assignments category. Is there a way to fix this so I do not have to reclassify it every time?

I want to set all grades for a particular assignment to missing and be a zero. However, I do not want to be the case for all assignments in the grade book. I know there is a setting for making that the case in the whole grade book but I do not want t...

MI code works when setting default grades but EX does not. Can this be added?

I hope I'm not asking something that is answered elsewhere already, as I wasn't even sure how to frame the question to get the answer I was looking for. Is there something that would prevent one student's assignment submission from not downloading wi...