Video upload

[SainzAurelia]

When trying to upload a video in Canvas, it does not upload. It keeps showing: File storage quota exceeded, what does this mean and why won't it let me upload it?

[Chris_Hofer]

Hi @SainzAurelia ...

Can you please provide some more details for us?  Are you an instructor?  Are you a student?  Where are you trying to upload a video in your Canvas course?  What are the steps you are taking to try and upload the video?  Are you using the "Record/Upload Media" icon in the RCE (Rich Content Editor) of your Canvas page?  Are you using Canvas Studio (a paid add-on from Instructure)?  If you could help answer these questions, that would be helpful...thank you.

[RecycledElectro · Accepted solution]

Your Canvas administrator has limited your account (as all administrators do) so you can only upload so many MB of files. Uploading that video would put you over your limit.

There are at least two options:

1. Share the video another way. Can you upload it to YouTube or Google Drive and share a link? Do not violate FERPA (privacy laws.)

2. Reduce the size of the video and upload it that way. Reencoding it at a lower resolution or with a different codec might help.