Time zone errors - Paraguay - please help

[carlos_gomez1]

Hello everybody, we have this issue in our CANVAS, our time zone is Asuncion (-3:00 / -3:00), but it seens there is an error, you configure a quizz with a date and CANVAS save it with one hour +, see image in here,

for example, the time you put is april 4, the canvas change it to april 5 0:59 for some reason, this is getting troublesome with students claiming its our fault and require another whole day for delivering their quizz etc

[lngines]

Hello @carlos_gomez1. Can you confirm if the course settings and your individual user account settings have the same time zone selected? If they are the same, then an override might be happening at your institution's Canvas Account level.

Edit:
Here is a solution from a similar question that was posted:
https://community.canvaslms.com/t5/Canvas-Question-Forum/Time-zone-setting-is-not-working-correctly/...

[carlos_gomez1]

Both are the same time zone Asuncion (-3:00 / -3:00), i tried change the settings to another time zone but dont see any change whatosever, the same error ocurrs 

[lngines]

That's strange indeed. Did you change the settings at the instructor account level and check the overall Canvas Admin account settings for your school? If the instructor account settings, course settings, and the Canvas Administration account settings for your school all show the same time zone, then this might be worth reaching out to Canvas Support.

[EmmanuelYeboah]

how do you use MEBIX dashboard and why does it keep on showing 3 on help?

[carlos_gomez1]

i dont see how is that related to the topic in question