Student access denied

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msullivan4
Community Explorer

Student access denied to START HERE and rest of pages in course. Canvas recognized her as student.

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mzimmerman
Community Coach
Community Coach

Hi Moira,

Most often, "access denied" messages mean that the item is not published, or the link is pointing to an item that is actually in a different class (that the student is not enrolled in).

Mike

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msullivan4
Community Explorer
Author

And how do I fix this!

Dr Moira J Sullivan

Cinema Dept

City College of San Francisco

50 Frida Kahlo Way C 26

San Francisco CA 94112

Campus phone 415 4525847

Email: msullivan@ccsf.edu

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The first thing to do use the "Validate Links..." tool under "Settings" to help determine what is wrong with the pages.  SeeHow do I validate links in a course?  

If the pages are not published, you can manage that from the "Pages" area of the course menu.  Click on "Pages" > "View All Pages" to check the status of all the pages.  There's more about setting a front page and managing pages athttps://community.canvaslms.com/docs/DOC-12776-4152322017 

Mike

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