Question details not available when more than 25.

[kbeachy]

When I am trying to review my quizzes, I am unable to view the details of the questions when I have more than 25 questions. I must go into Edit in order to see the details.  Furthermore, there is no indication of what number the question is.  I was sure that this was mentioned when we were considering changing from Blackboard to Canvas. The Canvas gurus told us it was going to be changed because there were so many complaints. It is now 3 years later.  Is there a possibility this doesn't drive everyone else crazy?

[Chris_Hofer · Accepted solution]

Hello  @kbeachy ...

The things you are describing have been mentioned several times here in the Canvas Community, so you're not alone in your frustration (I've had some of the same frustrations as well, to be honest).  But, I have some good news for you.  The quizzing interface that you're referring to is the "legacy" version, but Instructure has been working on a brand new Quizzes.Next quizzing engine that addresses many of these issues.  You can find more information on Quizzes.Next by visiting this group here in the Community: Quizzes.Next User Group.  There isn't feature parity just yet between current quizzes and the new Quizzes.Next quizzing engine (meaning that some things don't exist in the new that did in the old...and vice versa), but Instructure is working towards that...as you can see on the chart on the group home page that I shared with you.  Once you click on that link, you can "Follow" that group by clicking on the "Follow" button at the upper right hand corner of the page.  There's also an "Actions" link near there.  Click on that, and then click on "Join group".  Finally, if you talk with your school's local Canvas administrator, you might be able to find out if your school will be using the new Quizzes.Next quizzing engine any time soon.  I hope this helps, Kathryn.

[jwr920 · Accepted solution]

I know this is pretty late, but if anyone still has this issue in 2024, there is a hack-y way to get around it.

1. Hover over the Show Question Details checkbox until you see a red crossed-out circle, and right click

2. Choose Inspect on Chrome or Inspect (Q) on Firefox (other browsers may be different).

3. This will bring up the HTML element for the checkbox (it will highlight exactly what you need to look at). This will open on the right-hand side of the screen in Chrome and on the bottom of the screen in Firefox.

4. You will see code that says <input type="checkbox" id="show_question_details" disabled="'disabled'"> == $0. Double click where it says disabled="'disabled'" and delete out the only the disabled="'disabled'" portion, and then hit Enter. You can then close the HTML elements window by clicking on the X in the top right of the window (not the whole browser window).

5. You should now be able to click on the checkbox as you normally would and the question details will show. If you refresh or navigate away from the page, the HTML code will reload, so you will have to do the above steps again each time to see the question details.

No idea why Canvas has this disabled if it clearly still works fine, but hopefully this helps someone.

[Chris_Hofer · Accepted solution]

Hello  @kbeachy ...

The things you are describing have been mentioned several times here in the Canvas Community, so you're not alone in your frustration (I've had some of the same frustrations as well, to be honest).  But, I have some good news for you.  The quizzing interface that you're referring to is the "legacy" version, but Instructure has been working on a brand new Quizzes.Next quizzing engine that addresses many of these issues.  You can find more information on Quizzes.Next by visiting this group here in the Community: Quizzes.Next User Group.  There isn't feature parity just yet between current quizzes and the new Quizzes.Next quizzing engine (meaning that some things don't exist in the new that did in the old...and vice versa), but Instructure is working towards that...as you can see on the chart on the group home page that I shared with you.  Once you click on that link, you can "Follow" that group by clicking on the "Follow" button at the upper right hand corner of the page.  There's also an "Actions" link near there.  Click on that, and then click on "Join group".  Finally, if you talk with your school's local Canvas administrator, you might be able to find out if your school will be using the new Quizzes.Next quizzing engine any time soon.  I hope this helps, Kathryn.

[lynnae_boudreau]

We're using Quizzes.next and I still can't see question details with more than 25 questions.  Am I missing something?

[Stef_retired]

 @lynnae_boudreau ‌, my guess is that your school has enabled New Quizzes, but perhaps you haven't started creating new assessments using the new quiz tool yet? Turning on New Quizzes doesn't automatically transform Old (Classic) Quizzes into New Quizzes. They are two separate tools that can be used at the same time in the same course.

The instructions for viewing and managing items in New Quizzes item banks are in How do I manage item banks in New Quizzes?  If the place where you're running into the 25-question limitation doesn't look like that, you're probably looking at the question bank for your existing (old) quizzes.

[richard_gardner]

This drives me crazy too. Why would Canvas go out of its way to NOT show you question details? The proposed solution is to uses Quizzes Next. However, Quizzes Next has even worse problems, which make it a deal breaker. These issues haven't been fixed for YEARS. Such as, matching questions do not give partial credit. If a student gets 9 of 10 matches correct, the student still gets a zero! What were the Canvas programmers thinking?!? How hard is it to fix this? Total incompetence. So many, many Canvas users are NOT using quizzes Next. And won't until such issues are fixed. Therefore, quizzes next is NOT the solution to this issue.

[cgabrielson]

You can right-click and inspect the check box element next to the "Show Question Details" using the Chrome browser. Find the text on the line it highlights that says disabled="'disabled'" and delete it. Hit enter. Now you should be able to check the box. Doing the above doesn't cause the browser to download anything. All of the question details are already there, but they are hidden on purpose... So it must be ethical (pushing teachers to have smaller quizzes) since nothing is broken doing this process. 

[richard_gardner]

Cgabrielson, Can you help me with this? I know nothing about fixing HTML, but I tried this in Chrome, I got the line that says disabled - “disabled” but it highlights a couple of lines, not just one. I can delete the whole thing, but then the checkbox goes away, and with it, my ability to check it. Or I can edit that line, and only delete the part that says “disabled = disabled” but that doesn’t work. Here is (hopefully) a screenshot of what I'm seeing. I use a mac, and maybe that is different than a PC. 

[richard_gardner]

Update, I found the edit HTML control and was able to just delete that line about disabled...now SOME of my questions show all their details, but some of them don't. I've wasted a couple of hours on this...thanks, Canvas! 

[canvas_fails]

When the request was posted in 2018, the author said "... It is now 3 years later" that the request was previously posted. It is now 2022, but Canvas still does not allow details to be shown with more than 25 questions. This creates much inconvenience and leads to errors in editing questions in all quizzes in Canvas.

[jwr920 · Accepted solution]

I know this is pretty late, but if anyone still has this issue in 2024, there is a hack-y way to get around it.

1. Hover over the Show Question Details checkbox until you see a red crossed-out circle, and right click

2. Choose Inspect on Chrome or Inspect (Q) on Firefox (other browsers may be different).

3. This will bring up the HTML element for the checkbox (it will highlight exactly what you need to look at). This will open on the right-hand side of the screen in Chrome and on the bottom of the screen in Firefox.

4. You will see code that says <input type="checkbox" id="show_question_details" disabled="'disabled'"> == $0. Double click where it says disabled="'disabled'" and delete out the only the disabled="'disabled'" portion, and then hit Enter. You can then close the HTML elements window by clicking on the X in the top right of the window (not the whole browser window).

5. You should now be able to click on the checkbox as you normally would and the question details will show. If you refresh or navigate away from the page, the HTML code will reload, so you will have to do the above steps again each time to see the question details.

No idea why Canvas has this disabled if it clearly still works fine, but hopefully this helps someone.

[richard_gardner]

I tried this but it didn’t work; I’m not sure I deleted enough. Not exactly sure which part to delete. I deleted one thing, and the little checkbox to show questions went away, but the question details didn’t show up. 

[jwr920 · Accepted solution]

Refresh the page (so the HTML reloads), and try deleting only the disabled="'disabled'" portion, while keeping <input type="checkbox" id="show_question_details"> intact.

[richard_gardner]

Making progress. Now it no longer shows a forbidden icon as I hover over it, and I am able to check the box. But the question details still don't appear. 

[jwr920]

Strange. Usually when the box is able to be checked, it works. I have seen it happen before where some questions details would show and some wouldn't... Maybe try with a different browser (Firefox if you are using Chrome, vice versa) or in a private browsing window?

[RupertRussell]

It works for me using Brave!

see: https://jmp.sh/puM5Czgs

[RupertRussell]

Try Brave browser it's working for me:

Good luck!

see: https://jmp.sh/puM5Czgs

[RupertRussell]

Thanks so much for this!
Check out screenshots of the process at: 
https://jumpshare.com/b/moeW3YMRUWVdALzwUtLb

P.S. Canvas Chat Help use Jumpshare which is where I got the link