Need help deleting account and starting as an observer.

[MaggieMartinez]

I received a pairing code from my student's teacher but when I signed up, I think she paired me with her account and made me a student instead of an observer for my student. I deleted her courses (I think) and now I don't have the option to use my student's pairing code to become an observer.

[sjones11 · Accepted solution]

You should be able to get a code from your student and do the pairing that way.  The student needs to generate the code which expires, and then you would link to the student from your account.  This video is helpful.  Account-Registration-and-Student-Pairing