My canvas page isn't loading.

[CheyenneHenry]

I'm enrolled in 1 course but when I go on canvas nothing loads. My dashboard is a blank screen. When I click on modules I can see them but when I click the module itself there's only a blank screen. Information is not loading.

[Chris_Hofer]

@CheyenneHenry ...

Have you tried clearing your browser cache/history, closing your browser, and then re-starting the browser?

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

Also, have you tried using a different browser completely...like either Google Chrome or Mozilla Firefox?  I use the Microsoft Edge browser on my Windows 11 laptop, and it works pretty well for my needs.

What are the browser and computer requirements for Instructure products?

It might also be the case where your instructor hasn't uploaded content properly in the course.  If that is the case, you might want to reach out directly to your instructor to see if he/she can investigate the issue on his/her end.  You can contact your instructor directly in Canvas by following the steps in this Guide:

How do I get help with Canvas as a student?

I hope these links will be of some help to you.  Sing out if you have any questions about this...thanks!