Mediasite Lti13 Error Version 8.35.0 Build 63 Error Summary The current request is not valid.

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MorganPye
Community Member

Mediasite Lti13 Error

Version 8.35.0 Build 63
 
 
Error Summary

The current request is not valid.

I am receiving this message on a lecture video.

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1 Solution
Chris_Hofer
Community Coach
Community Coach

Hi @MorganPye ...

I believe that Mediasite is a third-party tool that integrates with Canvas.  So, we wouldn't be able to assist with the error that you are seeing on your screen.  However, I did navigate the Mediasite webiste, and I found this support page: Learn More & Schedule a Free Demo with Mediasite| Mediasite.  At the bottom, there is a link to Contact 24/7 support...which goes to the e-mail address: infoEV at enghousevideo dot com (I'm purposely not putting the actual e-mail address here so they don't get spam from spambots).

I also found this website: Mediasite U - Using Mediasite With Your Canvas LMS ... which you might find useful, too.  On this site, there is a "SUPPORT" link at the top of the page.

Hopefully someone can assist you.  Good luck!

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