Gradebook Sync

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ChristopherMays
Community Member

I have assignments for two identical classes but the issue is the grades from each assignment post from Canvas to PowerSchool in one class, but they are not syncing in PowerSchool for the second class. This has never been an issue for me in the past. HELP!

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JeffW
Instructure Alumni
Instructure Alumni

Hi @ChristopherMays 

 

Thanks for posting your question to the Community! I know that with Power School they require the teacher to view the categories in PS to activate them and they must match across all sections in the course. Assuming you have done that, do you get any errors as a result of the sync? If you have errors, that's the best place to start. Assuming you do have errors then I recommend searching for that error here - https://community.canvaslms.com/t5/SIS-Error-Codes/SIS-Error-Code-Dictionary/ta-p/535897

 

If you don't see it, fixing it requires something you don't have access to or don't feel comfortable with you can definitely submit a ticket to Canvas Support.

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