Google LTI won't report to Speedgrader suddenly
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Our course term started on 8/24. One of our extremely fluent Canvas & Google users (she's been using the LTI integration for 2+ years) suddenly was unable to view any Google submissions in Speedgrader. I reached out to Canvas help on her behalf and was told there would be some off-cycle maintenance occurring to try to address the issue on 8/25.
On 8/26 we checked (after the maintenance success notification) and the issue has not been resolved. I'm currently sitting in a chat session with a Canvas Help rep and I'm being told " Many LTI's don't push the submission into Speedgrader, it just sends the grade."
Has anyone else run into this? We've worked hard for the past 2 years to integrate the Google environment across our Canvas instance and now I'm wondering if we've just created a huge mess for ourselves.
Does anyone have any insight? I'm just so frustrated!