Collaborations

[brvhf6]

I am trying to add a Word collaboration to to a group and when I try to add it I keep getting am error saying that my session has timed out and that I need to log back in. I have logged out and back in many times and it still does not work. How do I go about fixing this problem?

[Chris_Hofer]

Hi there, @brvhf6 ...

Since you are getting an error message when trying to add a Word document to a Collaboration, I recommend reaching out to Canvas Support to see if they can assist.  You can contact Canvas Support by following the steps in one of these Guides:

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Please keep us posted, and let us know how you were able to get this issue resolved.  Thanks!