Canvas login issues

[prrngs]

Why does Canvas make me log in all the time, when my username and password are saved and I always click "Keep me signed in"?Maybe this is something I'm doing but it only happens with Canvas and it's very frustrating. I'm in and out of the platform all day long and every keystroke I can save is helpful. 

[chriscas · Accepted solution]

Hi @prrngs,

It's likely that your school/institution has implemented login timeout rules for Canvas for added security.  I don't know what the exact Canvas defaults are, but I can stay logged in for a number of days in a row at least. The Instructure Community is made up mostly of other Canvas users, and we don't have access to your specific Canvas instance or settings, so we can't really provide an exact answer here.  You could reach out to your school/institution Canvas team (usually in the eLearning / IT / Digital Education areas) to ask about this.

Hope this helps!

-Chris

[NoahBoswell]

@chriscas 
@prrngs 

This is something I've noticed that's been happening with the K12 Free for Teacher accounts, specifically. I have access to both a paid instance and the k12 Free For Teacher. I've only had issues with it on the K12 FFT edition, so I'm unsure why it's doing that. However, I'm not saying other school's instances are working the same as ours. However, with FFT I too check off stay signed in but it logs me right back out when I close the page.