Canvas discussion assignments don't display (Firefox 109.0 64-bit)

[DemyaHolland]

Hello!

Whenever I go to any discussion board for my Canvas courses, the page fully loads in (there is no buffering or anything happening) but nothing is displayed. This only happens with discussion board assignments, quizzes and submission assignments show up just fine.

I've reloaded the page, restarted my laptop, restarted Firefox, logged out and back in to Canvas to see if anything would fix the issue but nothing has changed. I've been using Microsoft Edge to complete discussion assignments, and it works fine; however, I would like to know what the issue is and see if it could possibly be solved as Firefox is my primary and preferred browser.

This issue has only started very recently! Last week everything was completely fine.

I would really appreciate it if anyone had any advice/solution to my problem.

Thanks!

[Chris_Hofer]

Hi @DemyaHolland ...

That is pretty strange.  Thanks for sharing the screenshot showing the Discussion screen that's blank.  Just out of curiosity, have you tried downloading Google Chrome?  I know you said Firefox is your preferred browser, but it would be interesting to know if you had better luck with Chrome.  Do you know if you have any add-ins or any other software integrated with Firefox that would be preventing Discussions from showing up?  Have you tried clearing your browser history/cache?  After you do that, I always recommend closing the browser, restarting the browser, and then log back in to Canvas to see if things are better or not.

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

Beyond those things, you might have to give Canvas Support a call to see what they say.  Maybe they have some other suggestions for you.

• How do I contact Canvas Support?
• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Please keep us posted here in the Community...thanks!