Canvas app submitting video instead of PDF
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03-12-2021
05:32 PM
I am teaching a course this summer and was playing around with the Canvas app for students. When I use the Canvas app as a student, I use the Scanner feature to upload as a submission. However, it appears that, on my end as a teacher, the scanner has changed the document into a video, for some reason.
I am using Canvas Free for Teachers. Any solutions would be grateful!
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2 Solutions
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03-30-2021
05:55 PM
This has been registered as a ticket so hopefully, it will be fixed in a future release of the app. Thanks again for reporting this issue!
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05-26-2021
06:53 PM
The latest version of the Canvas Student app doesn't show the Scan option when selecting Media Recording, so essentially it has been fixed for your use case. Best of luck!