Canvas Teacher app crashing (IOS)
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04-22-2020
10:45 AM
Has anyone been having this issue? My Canvas Teacher app crashes shortly after opening.
Troubleshooting notes so far:
- The crash occurs a few seconds regardless of any action or inaction
- The issue occurs on both iPhone and iPad
- Both are running IOS 13.4.1 and Canvas Teacher 1.10
- Have tried uninstalling and reinstalling app
- Have tried hard restart
- Have tried restoring iPad to factory state and having Canvas teacher as only app installed
- Others using identical devices in our organization have been unable to replicate the issue
- Video showing the issue: https://mediaspace.rollins.edu/media/Video.mov/1_jcy4ry91
Solved! Go to Solution.
1 Solution
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04-27-2020
08:50 AM
@sbokash ,
I just got word that this is fixed in Canvas Teacher 1.11 that was released today. Give it a shot and let me know if this fixes the issue. Thanks.