Found this content helpful? Log in or sign up to leave a like!
Cannot edit email address for Canvas students
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
I am a Canvas admin and this is a paid account (not free for teachers).
I am unable to edit any student's email. I can add people, but I cannot go in and alter their email later. I checked for courses that ended and ongoing courses. I am supposed to be able to edit the email addresses, but for some reason I cannot.
I am listed as an Account Admin and have already followed the steps listed here.
However, when I get to the part where I opened the user's profile, underneath the Time Zone, there is NOTHING. I don't have any of the options listed. What is going on?