Cannot access to Canvas

[chriscas]

Hi @Kimhanh,

You've posted this to the global Canvas Community of users across the world.  Unfortunately we aren't able to access individual Canvas user accounts, courses, etc.  Are you able to give us any additional info about where you're having trouble?  Do you know how to get to your Canvas, have you forgotten your username, password, are you getting an error message somewhere?  Any info you can provide would help us try to direct you to the right place to get help or offer up some suggestions on our own here.

-Chris

[Kimhanh]

I already installed Canvas in my cell phone and accessed to it regularly. Today I have class ESL306 with Godoy, Esmeralda. When I tried to add my picture in my account, Canvas access did not work even I typed email and P/W correctly as below:

hn000000@student.sac.edu

P/W. xxxxxxxxxxxxxx.

Appreciate very much your help.

B. Regards 

Hanh Nguyen