Assignment Due Dates, Time isn't saving properly

[heidi4]

I am using the Edit Assignment Dates page to do quick updates to all of my assignments, but when I set the time, it reverts ot 11:59 pm.  If I go back in and set the time a second time, it seems to save.  But if I then save my changes and to to the assignment itself, the time has moved to 11:59 pm again?

[gnoack]

hi @heidi4 

I don't have a solution for you, but I thought I'd mention that I experienced the same issue last week. I was using the Edit All Assignments page and when I changed the date and time, the time reverted back to 11:59 pm.  I had to edit it a second time for it to stick.  It did save when I saved the entire page of edits. 

[ColtonSwapp]

Hello @heidi4 

That sounds very frustrating. I am not sure if this is related to a known issue, but it might be best to have Canvas support take a closer look into the issue. 

If you can provide them with a screen recording displaying the issue occurring, they might be able to track down what is causing that to happen for you. 

-Colton

[heidi4]

Not sure how to send this directly to Canvas support but you can see in this zoom recording that while I do add the date/time twice, and while it looks like it saves in that page, if I go to the Assignments page or to that specific assignment, it doesn't stick.  And when I go back to the Assignment Date update page, it didn't stick.  I have had it actually work once or twice, but for the life of me I can't see what I did differently to get it to work.

https://www.loom.com/share/f564892fa5564687a516b2dbbb356a97

[gnoack]

I was wrong, my instance reverted due time back to default, I just didn't realize it.  Here is what is happening in my instance. 

https://youtu.be/Q2g4rVmGXyo

@ColtonSwapp Can you forward this to Canvas Support?

[ajdeeley]

it is still an issue.  with a significant number of due dates, using the bulk editor is great, except it turns out that if I want a different time of day set, then I have to go and edit each one on its own anyway because the bulk editor saves the course default no matter what. This is very frustrating.

[ajdeeley]

I suggest taking the "default due time" away from the course settings page, place it on the edit-assignment-dates page (the bulk page), where it should be, and then make that page deal with it properly.

[gnoack]

@ColtonSwapp 

Can you contact someone at Instructure about this issue.  My institution submitted a ticket about this problem with my video, but they closed the ticket with no resolution.   

Please reply.