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I thought New Quizzes was working well but I'm hitting a brick wall
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I have a student who claims images are broken in a New Quiz. I went to look at the quiz and found that, yes, they are broken when I impersonate the student.
I tried to find the questions, but it's set up to draw random questions from an item bank. OK, fine. I go to the item bank and attempt to see one question's HTML, but I'm not allowed. I'm told I can only edit a copy of the item since students have already taken the quiz. OK, I edit a copy.
I see the following HTML for the image:
<p><img src="/files/34610119/download?download_frd=1" alt="Fig96.png" width="400"
That's it. I tried using the live api to find out where this file id is and had no luck. I have no way to edit this or even check if it's correct. What am I supposed to do? How do I even troubleshoot this? How is New Quizzes still this clunky after 10 years of development?