All Quizzes Stopped Working

Jump to solution
MeredithStephen
Community Member

Everything was working yesterday. Today, all of my quizzes in all of my courses have stopped working.

When either my students or I try to access a quiz, a grey screen appears that says "davidson.quiz-lti-iad-prod.instructure.com unexpectedly closed the connection."

Does anyone know how to fix this?

Thanks!

Labels (1)
1 Solution
chriscas
Community Coach
Community Coach

Hi @MeredithStephen,

You would definitely need to contact Canvas Support or your school/instittuion support team for that sory of error.  The community here is great to get some help and guidance on variuous aspects of Canvas, but when an actual tech glitch like what you;re seeing happens, it really has to get over to support to analyze and get engineers to fix it.

I hope this info helps!

-Chris

View solution in original post

0 Likes