Account Settings

[Chris_Hofer]

@AOvertonSr ...

Do you have a question about Account Settings in relation to Canvas that we can help answer in the Community?  You didn't provide any detail along with your subject line, so it's really hard to know what you may need assistance with.  If you could provide some more detail, that would be helpful.  Thank you.

[AOvertonSr]

Sorry. I had some issues with the page when I was asking my question, and I guess the actual question was deleted.

I am not sure if this is the right forum for this question, but I was deleting some stuff from Canvas and I got tired of it asking if I was sure I wanted to delete the items, so I clicked on the check box to stop asking me. Now I can't delete anything. Anywhere in Canvas. I was wondering if there is a setting to get the ability to delete items back.

[Chris_Hofer · Accepted solution]

@AOvertonSr ...

Thanks for coming back to clarify your question.  That sounds very strange you wouldn't be able to delete anything.  Where in your Canvas course were you trying to delete content?  Pages?  Assignments?  Discussions?  Files?  Somewhere else?

Have you tried clearing your browser cache/history?  Or, have you tried using a different browser completely?  (an up-to-date Google Chrome or Mozilla Firefox browser are good choices...but I've also had success on my Windows 11 laptop using Microsoft Edge)

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?
• What are the browser and computer requirements for Instructure products?

Once you clear your browser cache, exit the browser completely, then re-start the browser.  Log back in to Canvas to see if you can delete the items from your course.

Hopefully this information will help.  If not, I'd recommend reaching out to Canvas Support to see if they have any other suggestions.

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Keep us posted...thanks!