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Uploading external badges
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I have tried uploading a badge which have been created on Canva (external) to the Canvas Badges page but a error message appears.
I also tried resizing the image but still have the same issue.
The error message is 'Unknown Badge - Badge Import Failed'.
Solved! Go to Solution.
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Hello @FARZANARAHMAN4
Thanks for posting in the Community!
We understand you are having difficulty uploading an external badge from Canva.
Here is a guide for uploading external badges to the backpack: https://community.canvaslms.com/t5/Canvas-Badges-Credentials/How-do-I-upload-non-Canvas-Badges-Crede...
If you are having continued difficulty uploading that badge, please reach out to our support team at support@badgr.com
Hope this helps!