Discussion Page Not Loading

[lopem049]

As of last night, the discussion page, files, syllabus, etc. for each of my courses won't load. I can select each of my individual classes but when I attempt to access any of the information stored in the tables nothing loads.

I uploaded the Canvas app to my phone yesterday too and I'm wondering is this has anything to do with it considering I've never experienced any problem like this before.

Canvas app on my phone is having the same problem. 

I can't even access these files/ discussion boards via the links included in Canvas email notifications.

Thank you!

PS: I'm a student!

[Robbie_Grant]

 @lopem049 ,

Welcome to the Canvas Community!!!

Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie

[KristinL]

Hi Morgan -

With your Canvas Student app, try to update it. 6.6.2 may be a solution. I hope it is! Let the Canvas Community know once you have a few minutes to explore your courses.

[KristinL]

Hi Morgan- I wanted to check-in and see how things are going for you! If you could take a few minutes and update the Canvas Community, that'd be great!