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I have students from two separate courses telling me that they re-submitted certain assignments, but when I open Speed Grader for those assignments I'm not seeing their new submissions.
Hi @125363 I have students say this from time to time. You might contact Canvas Support (How do I get help with Canvas as an instructor?) and see if they can see any evidence the students submitted the work. Often I will have students contact support directly (How do I get help with Canvas as a student?) and try to solve the problem as well. It is difficult to determine if students are in the right place to submit the assignment, have done what they are supposed to and there is some issue, or something else is afoot. Support can help you or students dig into the data a bit more to see if there was a submission that is not appearing or if there is no submission.
Hi @125363 I have students say this from time to time. You might contact Canvas Support (How do I get help with Canvas as an instructor?) and see if they can see any evidence the students submitted the work. Often I will have students contact support directly (How do I get help with Canvas as a student?) and try to solve the problem as well. It is difficult to determine if students are in the right place to submit the assignment, have done what they are supposed to and there is some issue, or something else is afoot. Support can help you or students dig into the data a bit more to see if there was a submission that is not appearing or if there is no submission.
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This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.