[ARCHIVED] Log in and account access

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ahull2
Community Novice

Is there a help line number that I can direct a student to who is having troubles accessing their account?

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Chris_Hofer
Community Coach
Community Coach

Hello there,  @ahull2 ...

Support numbers for Canvas, I believe, are different for each school, so the global Canvas Community members wouldn't have access to that information.  This Guide, How to contact Canvas Support, might be a start for you, though.  I tried searching the BSSD's website for you to see if I could find any resources, but I couldn't find anything that might help.  You might also try reaching out to your school's local Canvas administrator or someone from your school's Online Learning/eLearning department to see if they could help the student who is having account difficulties.

I hope this information will be of help to you, Alan.  Please let Community members know if you have any other questions about this.  Be well...stay safe.

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