[ARCHIVED] Canvas won't open - but it should

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LoochTheMooch1
Community Member

For the past few days Canvas wouldn't open for me.  At first I thought it might have just been related to the issues they were having yesterday, but those are apparently resolved and my issue is unchanged.  I can access Canvas on my phone, other machines, even VMs.  However, on my computer when I pull it up in Safari (I checked online and all my specs/versions are apparently up to date) it only lets me sign in and then, instead of going to my Dashboard, it just loads forever at https://northeastern.instructure.com.  Nothing more than a black screen.  All other websites are working just fine for me on this machine/browser as well.

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kmeeusen
Community Champion

Hi @LoochTheMooch1 

Try this link to Northwestern's Student Canvas Help portal. Lots on help info and contacts there.

Kelley

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