Perhaps alerting your end-users to the problem with a convenient workaround is a step in the right direction.

Hello. I am not quite sure where this goes so I figure I'll post it here.Safari v13.0 was released last week, and I noticed the following issue once I updated...When grading student work in SpeedG...

I am having this same issue. Have you been able to find any resolution?

Things I'm seeing in Canvas as of 8/16/2020...BrowserOperating SystemResultsSafari (v13.1.2)macOS 10.15.6Safari will drop images (e.g., pages, profile photos, quizzes, etc.) but not consistently, ...

Are there any updates/developments on this issue? It's been five (5) months so....  ‍♂ 

@jcason1 Canvas Studio's desktop screencasting app/software is basically a white boxed version of Screencastomatic. According to their website, your Mac's audio format setup must be set to...

I am having this same issue. Have you been able to find any resolution?

Have you heard anything? I'm having the same issue with Screen Recorder (no sound). Zoom, Loom, Quicktime all work fine.

Things I'm seeing in Canvas as of 8/16/2020...BrowserOperating SystemResultsSafari (v13.1.2)macOS 10.15.6Safari will drop images (e.g., pages, profile photos, quizzes, etc.) but not consistently, ...

Still seeing this issue... any updates? (10mo and counting....)