About
KathrynMetz
Katie Metz
Rank:
Community Team
Title:
Sr. Community Content Analyst
Joined:
Jun 22, 2022 12:09:42 PM
Posts:
291
Solutions:
0
Likes Received:
49
Bio:
I am the Sr. Community Content Analyst at Instructure. I love being a part of Instructure's Community team and supporting all who need assistance in Impact. I mentor writers, refine documentation processes, and collaborate across teams to ensure content quality and consistency.
Most Liked Posts
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Welcome to the Instructure Community Monthly and Weekly Highlights blog! At the end of every month, we will share notable successes and spotlights. Additionally, we will update you with all the going...
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Most Recent Posts
Engineers are currently investigating the issue.
Description
User groups available within sub-account profiles may not reflect the same as what is shown in Canvas.
Expected Behavior
Sub-accounts ...
Engineers are currently investigating the issue.
Description
When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...
Engineers are currently investigating the issue.
Description
For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Group...
Engineers are currently investigating the issue.
Description
No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center.
Expected Behavior
Content shou...
A solution is being tested in a beta environment.
Description
Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod...
Latest Badges
15 Blogs Authored
2024-10-21
25 Likes Received
2024-08-14
10 Blogs Authored
2024-08-12
First Reply Posted
2024-07-10