About

KathrynMetz
Katie Metz
Rank:
Community Team
Title:
Sr. Community Content Analyst
Joined:
Jun 22, 2022 12:09:42 PM
Posts:
291
Solutions:
0
Likes Received:
49
Bio:
I am the Sr. Community Content Analyst at Instructure. I love being a part of Instructure's Community team and supporting all who need assistance in Impact. I mentor writers, refine documentation processes, and collaborate across teams to ensure content quality and consistency.

Most Liked Posts

Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Likes: 6
Welcome to the Instructure Community Monthly and Weekly Highlights blog! At the end of every month, we will share notable successes and spotlights. Additionally, we will update you with all the going...
Likes: 6
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Likes: 6
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Likes: 5
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product update...
Likes: 4

Most Recent Posts

Engineers are currently investigating the issue. Description User groups available within sub-account profiles may not reflect the same as what is shown in Canvas. Expected Behavior Sub-accounts ...
Dec 20, 2024 11:20:30 AM
Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...
Dec 20, 2024 11:20:29 AM
Engineers are currently investigating the issue. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Group...
Dec 20, 2024 11:20:27 AM
Engineers are currently investigating the issue. Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center. Expected Behavior Content shou...
Dec 20, 2024 11:20:25 AM
A solution is being tested in a beta environment. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod...
Dec 20, 2024 11:20:23 AM

Latest Badges

15 Blogs Authored

15 Blogs Authored

Earned: 2024-10-21

25 Likes Received

25 Likes Received

Earned: 2024-08-14

10 Blogs Authored

10 Blogs Authored

Earned: 2024-08-12

First Reply Posted

First Reply Posted

Earned: 2024-07-10