For those who aren't confident that "faculty and IDs export their gradebooks prior to migrating" there's something of an awkward workaround.  Assuming you have a Blackboard .ZIP archiv...

Have any of my fellow admins explored the possibility of having Instructure's diffing engine treat absent students or teachers as "suspended" rather than "deleted"?  (If so, how wo...

You're not alone in this problem, @BH6  - we had the same issue reappear last week (for *.c files in our case) after February's problems; we managed to get last week's case escalated t...

For anyone coming across this post now that the future has arrived: this change was implemented in Summer 2023, we updated our API code to set this variable in our feed, and appears to be working fine...

We got a decent workaround for Lucid's mandatory appearance: rather than disabling the Developer Key, we have that enabled but deleted the App from the root level Settings. Then, we updated our in...

Hello! We were caught by surprise (during our Final Exam week, while faculty are also building their January Term courses) that the "Apps" tab in the Settings area of our production environmen...

That's really cool, @JamesSekcienski! That tells me I really need to get more comfortable working with the API! 🙂 We share the concern that it might be like playing whack-a-mole if the...

We got a decent workaround for Lucid's mandatory appearance: rather than disabling the Developer Key, we have that enabled but deleted the App from the root level Settings. Then, we updated our in...

We didn't catch the impact because, for whatever reason, Lucid never did (and still doesn't) appear in our Beta course menus even though it seems we should've been seeing it there since 8/...

Has anyone been seeing (or is currently seeing) Lucid in their Beta environment?  We've not touched the developer key and per the release notes it seems as though we should've been seeing it i...