Hi Tracey,

That is likely a school specific question that may not be able to be answered here but your best bet if you're troubleshooting on your own for now is first to see if your login is the same as your school login or if there is an option to log in with SSO. If not, try using the forgot password option with your school email if that's available. You may need to wait for a response from your teacher though unfortunately if those options do not work. Good luck!