I am a student and I have been using the app for two years. However, when I go into my course Functional medicine coaching Academy, I click on the module. I click on the videos it’s not loading. I’ve tried different modules. I deleted the app and reloaded three times. No result. How can I get support, I listen to my modules when walking or driving so I can get my study in. My institution says they do not support the app and directed me to the website which is not resolve the issue. How do I get help for the app?