File upload completed on Device but not showing
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11-18-2023
01:00 PM
Hi All,
I have run into an issue as a student.
I submitted a file to answer an exam question; file upload ensued. I watched the completion percentage hit 100%, and then the confetti graphic showed on the screen.
However, when it was time for my professor to grade the assignment, the file was not present.
Unfortunately, I was unaware that this could be an issue and did not screenshot the completed submission.
Troubleshooting steps taken (Submitted on Canvas Mobile App iPad):
- Verified that the file was not present on the student-submitted files page.
- iPad system logs do not go back far enough (15 days ago at the time of the device check) to show any iOS-level data.
Is there any way to show evidence that the file was submitted on my end, perhaps by the quiz action log or developer-level logs?
Any help will be greatly appreciated.
Thank you,
Kyle
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