video access on student mobile app
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10-09-2023
03:55 PM
A student cannot access videos in the course when using the app on their phone. When they click on the video, they get looped back to the log-in page for Canvas.
I've seen this before. Generally, after a student has clicked on the "Panopto Video" link on their computer, they are able to access videos via their phone as well.
This is a strange sequence of steps - students have to do it in all their courses each quarter in order to access videos.
Does anyone else experience this? Seems like a bug worth fixing.
Solved! Go to Solution.
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