Canvas iOS app profile picture upload error (Canvas Teacher V.1.17.0)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've got to know that profile pictures uploaded via web version will give you a blurry picture although the original photo is in high resolution within the suggested file size. Several on this forum suggested I use the mobile version instead, to get clear pictures. However, whenever I try to change my profile picture on the mobile app (I've tried it on both iPhone and iPad) it gives me this error message:
"There was an unexpected error. Please try again."
No matter how many times I try, it shows the same message. It's the same for the Student app too. I've constantly been checking app updates on App Store--but none is available. Is there anyone who's having the same issue, or who knows any possible solution to this?
Any input would be greatly appreciated!
Solved! Go to Solution.