SIS integration and student withdrawl

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matt_whiteside
Community Member

What  happens with a student account when they are withdrawn in our sis (we use sis integration to powerschool). Does the student account "hang around" for a while in an inactive state? if so, how long? And is there a setting somewhere that we can define how long to maintain withdrawn accounts.

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NicoletteStaley
Instructure
Instructure

@matt_whiteside What happens in Canvas when a student is withdrawn in SIS largely depends on the configuration of your SIS Integration with Canvas.  In most cases the user remains active in Canvas (but the enrollments are either deleted, concluded, or inactivated depending on the settings on your SIS Integration).  This is partly to allow data associated with the student to still be gathered if needed.  To determine what the exact behavior is for withdrawn students in your case, you may want to contact Canvas Support.

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