Powerschool SIS Error

ColleenCroy
Community Member

I keep getting these two errors when I try to sync Canvas to PowerSchool.  What am I doing wrong? 

 

Grade exchange job failed. Status in SIS: failed -

producer_failure - 5d6d7479-e010-4aff-a2eb-938bf33c4370 - Non-retryable failure to process grades exchange.: null - Canvas encountered a failure producing grade data

 

Grade exchange job failed. Status in SIS: failed -

producer_failure - a8cf56aa-7c20-40b9-8da6-b60a9a9ef99a - Non-retryable failure to process grades exchange.: Cannot invoke "kimono.canvas.dom.CanvasUserProfile.getIntegrationId()" because "user" is null - Canvas encountered a failure producing grade data

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