Engineers are currently investigating the issue.
Description
New Analytics is not generating for students when they try to view them on the course and instead it returns the message “Course data is being processed. Please come back in 24 hours.”
Expected Behavior
New Analytics should populate data after 24 hours of student activity.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisite: A course with students and user activity.
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Access the course as student.
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Click on New analytics option from Home page.
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Notice the error “Course data is being processed. Please come back in 24 hours.”
Additional Info
OREO-4050
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
