Can not disable "Allow self sign-up" after being enabled

Canvas

This behavior has been resolved and deployed to the production environment as of 3/12/25.

Description

Once "Allow self sign-up" is enabled on a group set you can not disable it. If you uncheck the box of the option you will notice that the 'Save' button in unresponsive.

Expected Behavior

After unchecking the "Allow self-sign-up" option, users should be able to save the changes.

Workaround

It is possible to disable via API using this endpoint Group Categories - Canvas LMS REST API Documentation PUT /api/v1/group_categories/:group_category_id with the self_signup param set to 'null'.

Steps to Reproduce

  1. Go to the course’s People menu

  2. Create a Group Set (you can check the "Allow self-sign-up" now or later)

  3. After you have enabled "Allow self-sign-up" in the settings of the Group Set click on the 3-dot array and on 'Edit'.

  4. Uncheck the box of “Allow self-sign-up".

  5. Click on 'Save' and notice that the button became unresponsive.

Additional Info

EGG-860


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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