Applicable Learning Management System(s): Blackboard
Campaign Description: The following campaign example shows how Brunel University, London, approached a phased implementation of Blackboard Ally, using Impact to support users along the way. With time pressure to implement Ally by their semester start date in September 2019, Brunel contacted the EesySquad, and our CSM Ladan helped them to create Campaigns and Impact’s out-of-the-box messages to achieve their goals! Check out the full use-case here: https://bit.ly/2YJR4EZ
Success Criteria: Blackboard Ally is implemented before the semester start date and Impact Messages and Impact Support are used to inform users and handle incoming queries regarding the new tool
Submitted by (and on behalf of, if applicable): Annelise Ewing Goodman on behalf of Brunel University London
Use Alternative Formats
Campaign message to increase awareness among students about Blackboard Ally and how they can use the tool to view uploaded content in alternative file formats. The message was supported through an explanation video borrowed from Blackboard’s knowledge base. The video covers the value of Ally for students.
Location: On the Ally ‘A’ symbol next to any files accessed by students
Audience: Students
Content Type: hint message
Copy Message Content:
