I have a Canvas export file provided by a teacher from another school. It is 2.5GB in size. It is too large for FFT account. If I use the admin console on a self-hosted account to change all of the quotas up to 10GB, I no longer get the file size error. Instead, I get the spinning wheel for a while until I refresh the screen. When I go back to the import screen to check the progress, I get a Failed import. The message is "The file upload process timed out"
It does not matter if I am doing this from a browser on a remote machine, or even on the machine the LMS is running on.
Does anyone know how to increase the timeout or otherwise deal with this error.
Note: This is not a quota problem or a content type issue.
I've attached a picture of the message.
