We have about 1800 students and 200 faculty in our Canvas instance yet Studio Analytics tell me we have 5,921 users. We are paying for 800 Studio users. Why don't any of these numbers come close to matching? How does Studio determine users? I don't s...

Do I need to somehow turn "insights" on for my studio videos?  I am trying to see which of my students viewed my video that I embedded into their assignment but it says "There is no data to display."  And I know some students viewed it.  Why is it no...

Hi There,As a mentor on short courses (my first course) a number of students have shared their studio project with me by email.  These links opened on the day they were shared (I checked) but now I'm trying to mark, one day later, the message from St...

How do I submit multiple videos on canvas studio at one time? 

How to record as a group presentation and upload to canvas studio?  

Can studio Comments be graded using the Speedgrader?

I have tried to create 3 separate videos in Canvas Studio. I am using Chrome and recording directly in Studio. I used the webcam record so that students can see the document camera. 2 of the 3 videos failed to upload and gave the error "Unable to Pro...

I have been experimenting with Studio for a bit and found it useful for my own recorded videos, but frustrated with the loss of captions when using YouTube videos through it.  This seems like a huge missed opportunity as I would love to add annotatio...

I want to back-up all the files in My Library.  I know how to do it one at a time.  Is there a way of downloading all the files automatically?

I am an Instructional Designer at Mississippi State University and we are looking for an option for foreign language classes to caption videos in two languages. Studio only will caption in one. Has anyone had any success with a third party software? 

I am missing all of my videos and recordings from the past year, and part of this year. Admin doesn't know what to do. Submitted help ticket two months ago with no response. I have 3 full classes of uploads that are now just gone. Does anyone have an...

I have created a video in Studio and need to link it to a specific place on a specific page.  We have a Getting Started page that has 5 easy steps for getting started in the class and viewing this video is one of them.  As I said link has to be in a ...

...doesn't seem to include/import meeting cloud recordings of meetings scheduled through the Zoom LTI Pro Canvas integration.  Is anyone else experiencing this?  (...have we missed something in the scopes setup in the zoom marketplace, etc.? Any insi...

I recorded a video in Studio and added it to a "Page". When I go back to Studio, the video isn't there. How do I find it? Why is it missing? Is there a way I can download from the "page"?

Dear Sir or Madam , I embedded an mov file in my studio, however I decided to delete it. I deleted it through my studio library and there is not anything but when I go to my courses then studio (choose submission type) it again shows the embedded lin...

In Studio, I click Insights, but do not see the Media Location drop-down which would allow me to see my students who viewed it.  Why is it not there?  And/or how can I get it?  If it helps, I embedded the video in an assignment and it does not seem t...

If you create a video in Canvas within the Announcements page (as recorded Media), where does the video get stored? I am unable to find the announcement video within Studio or Files in my course. I am interested in archiving all Announcement Videos (...

Do the files uploaded to canvas studio have to be a specific type of file? After uploading the file to the studio the three dots on the side which are used for options are not showing up so the files cannot be annotated currently. Why might that be? ...

Will the studio feature allow for this to link to speedgrader or put grades in the gradebook if assigned as an external tool? 

Hello- I"m having trouble launching a screen recording on Canvas Studio.  I have had luck in the past but am finding that is no longer working.  I have also checked my privacy settings and they are all correct.  Any help would be appreciated. Thanks!...

I would like to be able to download transcripts of videos I have uploaded to Canvas for a course I am the instructor for. When I click on 'Download' under 'Manage Captions' for a video I've uploaded, it downloads a zipped file. When I open/extract th...

I am interested in trying out a Canvas Studio Quiz and have watched several tutorials about how to do so. Unfortunately, it appears that when I click on the three dots found on the thumbnail card in Canvas Studio, my only two options given for ANY of...

Hi Guys! I am having a bit of trouble recording my screen using the canvas studio feature. It has worked excellently in the past, but now whenever I open something in full screen to be recorded, the recording window and control panel sit behind this ...