Error when accessing Canvas Studio

[thebrenner]

When my student attempts to access my lecture posted in Canvas Studio, they get an error: {:error::{"email":["is invalid"]}}

Here is the link they are attempting to access:
https://cabrillo.instructure.com/courses/37103/modules/items/2449416

I've attached a screenshot.

[NoahBoswell · Accepted solution]

Hi @thebrenner ,
Thank you for posting on the Instructure Community!

This is very weird behavior, as a Canvas Studio user myself, I have never seen anything like this.

Here are a few suggestions that I hope will help you out:

1) Download your lecture video and re-upload it to studio and re-add it to your course.

2) Reach out to Canvas support and see what's going on. It could be an issue that the engineers might have to fix in the near future if this issue keeps persisting.

3) Create a public link and share it with your student that way (if your school allows public links). Do understand that student view analytics are unavailable with public links. 

Do any of these sound like good solutions for you? Let me know!

All the best,
Noah