Error at installing

JosephDunfee
Community Member

I was able to do record a screen recording session a week ago. But, today, when trying to start a screen recording session, a window opened informing me that I must download it (perhaps a new version). But, when I attempt to open the file, "InstallScreenRecorderLauncher-2.22.0-JRE14.exe" it gives me the following error. And I cannot proceed to make a screen recording.  ( don't know why it shows two copies of the error message, and I can't delete that 2nd one)

Screen Capture prompt to download software.PNGError loading Screen Capture for Studio.PNGError loading Screen Capture for Studio.PNG

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