Community Help

VaibhavJangam · ‎09-15-2022

I did update my web browser and did close open it couple of times but I still get this error. Please help.

Chris_Hofer · ‎09-15-2022

Hmmm...thanks for confirming that you've tried several different browsers. Have you tried clearing your cache/history in any of those browsers?

Make sure to close your browser after doing this, then re-start, and then try logging in to Canvas again.

If this doesn't work, I'd recommend reaching out to Canvas Support to see if they have any suggestions for you.

Please come back to this topic to provide an update if and when you talk with Canvas Support staff...thanks!

Chris_Hofer · ‎09-15-2022

What browser are you using when trying to access your Canvas course(s)?

VaibhavJangam · ‎09-15-2022

Tried with Chrome then Edge then firefox

Chris_Hofer · ‎09-15-2022

Hmmm...thanks for confirming that you've tried several different browsers. Have you tried clearing your cache/history in any of those browsers?

Make sure to close your browser after doing this, then re-start, and then try logging in to Canvas again.

If this doesn't work, I'd recommend reaching out to Canvas Support to see if they have any suggestions for you.

Please come back to this topic to provide an update if and when you talk with Canvas Support staff...thanks!

browser is not supported