What is the phone number for support?

Some of our math teachers think it would be greatly beneficial to time out a certain section of the test without having students do two separate tests. We'd like to have one proctoring session for the entire test, but separate time limits for questio...

Hello. I have had no luck over the last few days with my attempts to get Safari and Chrome to work with Canvas. Firefox will allow me to access Kaltura for some reason. My attempts at seeking support through UITS at Indiana University have been nothi...

Hi, Just wanted to know, is there a way to change my default role from a student to teacher or vice versa in the instance that my responsibilities for different courses change?

I recently created a new Teacher Account on Canvas, but when I log in,  It doesn't let me create new courses.  It seems as though the New Account is a Student account, and not a teacher's account, even though I choose teacher account.  I had 3 co-wor...

I have set up Canvas LMS on an ubuntu server, one of the problems i have been having is when a user tries to import quiz content into a course. It gives this error: "Couldn’t convert QTI 1.2 to 2.1". Any suggestions would be greatly appreciated.

I know there is a simple answer to my problem, but I seem to have this issue every semester and even though I bring over my course settings from one semester to another, I still fumble around with this problem every time. I get it fixed finally by ac...

Hi    I want to know if we can make a way to have the teachers still be able to mark students when they are deactivated. Or if there's a way of locking students out as they have not paid fees but allow teachers to mark so they do not fall behind on t...

I was going to do an Google Docs assignment on Canvas. It's a external tool called a Cloud Assignment. It just shows me some loading circles but doesn't load, even after a long time. Reloading doesn't work either. It's only this cloud assignment and ...

As a student using Canvas, is there any way I can change the location where a Canvas cloud assignment is created in my Google Drive? I understand that I can change the files location manually after creation, but it's quite time consuming. And if I do...

I would love your help/advice/tips on the policies that our programme will need - particularly anything around safeguarding and data protection. The programme is completely online. We offer an introduction to business course to pupils aged 15-19. The...

So my students submitted work is not loading fully in SpeedGrader Canvas nor is the original document. Any thoughts?

Trying to find out of the free version notates who watches the recorded videos

Vilka webläsare krävs för att använda Canvas?

Why am I unable to see my last semester classes and grades? (Ox Academy class through ASDK12)

Hello, I was trying something with Canvas and created a Sandbox course to see what I could do and I wanted to delete the course. I am on a Free-for-teacher K12 account and I am only seeing the option to a course. I did this and now I don't know how t...

I have a student who cannot access a teacher-created quiz in new quizzes. The teacher requires a password and when the student enters the password, the submit button is unavailable (grayed out).  Anyone have this issue?Any ideas on what to do? Thanks...

Looks like Canvas has no interest in thinking about how matching questions are used by instructors.  First, as others have noted, no effort has been made to allow partial credit on matching questions.  And now I have discovered that question boxes ar...

The guide asks one to go to courses and click on the "concluded courses" button.  No such button is found on the course listing page?

Can I "unmigrate" a quiz?  

I would like to see the videos of the offline lessons. it's possible?

Hi all, I am an Canvas admin at our school, and have the ability to upload custom CSS and JS files via the Theme Editor. When I upload my custom files and click 'Preview your changes', I see that the custom files are applied to Canvas pages. Once I s...

Hi,   I need to create a rto style observation sheet I need it as simple as possible for it to be used in class. Ideally just a checkbox list that teachers tick off that are not rubrics. 

Hello !  I'm a Teacher's Aid for a fairly large class (510 students). the students need to pair up and write a final assignment together, which they will be uploading through Canvas. rather than manually inputting the grades on the assignment of each...

I'm hoping to use the "<!---" and "--->" tags to hide text in a webpage template so that it can be reused for multiple purposes.  When editing a page in Canvas using the HTML code view, the code after the "<!---" tag is grayed out as expected and whe...

1) What is your favorite book, TV show, or movie? 2) What would you do with 1 million dollars? 3) What grade do you plan on EARNING in this course? 1) my favorite book is the scary stories to tell in the dark collections. my favorite tv show is "Elle...

Where do I go to Global Navigation?

I created a series of events using the duplicate box. Is there a way to edit the series without editing each event individually?