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Hello everyone. I've been trying to figure out why I cannot play student-submitted videos which are formatted in a Canvas-supported video format in a web browser such as Chrome or Safari, but they play fine in my Canvas Teacher app on my iPhone.I sta...

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How can I find (any) file (where I know part of the title and/or content) I have used in an old course but do not know where and when?

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Dear Canvas support,I would like to report that when I try to edit the assignments and put grades in one of the assigned classes (7BH), it doesn't work and gives me the message that the page is unresponsive and I either have to wait or leave the page...

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We have exactly one student in our course who never gets the full text we send out via Canvas, be it assignment instructions or emails; we are talking short texts here, less than 3,000 characters.Any idea what the issue could be? It works perfectly f...

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Hello, when I open my canvas my dashboard is blank. When I click on any of the side tabs nothing happens, the only tab that works is my messaging. I cant see any courses or assignments and I can't even access my own account profile.

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The Course Navigation Menu (i.e. the three lines/hamburger icon) is missing from a student's Canvas. They are unable to access assignments, modules etc. They are able to see it on the Canvas app but not in the web browser. They are using Chrome and h...

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Canvas Question Forum
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There are some courses I have completed that are not showing up on the "All Courses" menu of my Canvas. Is there a reason that would not show up? I am hoping that course counted towards my completion!Thank you.

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I have several issues with new quizzes.1. Changes the orders of my questions when I am trying to keep a Word document test blueprint, so it takes forever to search for questions, even when using ctrl + f52. I have been waiting for 29 hours for quiz s...

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Canvas Question Forum
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Hello,I help administer Canvas at my institution.We do not allow faculty the ability to "Create a New Course".Is there a way we could add a button to their profile that would automatically create a Sandbox Course?Thank You

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Hello:Once we complete the Canvas' Maryland Heath and Safety course, unless you download the certificate immediately, there is NO PREVISIONS to download/print your course certificate later after course completion, notwithstanding the fact that this c...

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We would like to enhance notifications for a client course by having repeat notifications sent to teachers until the submission upload is graded. Is this possible, or something similar?Thank you!

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I want the parent app installed at my college, but IT say it is not secure and that a paired parent can view any students details on the course. Surely this is not true?See their email response below"The parent app was deployed and ready to use for a...

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I am new to Canvas and come here from Moodle. Unlike Moodle or MyOpenMath (and most other quiz systems, I think) Canvas does not allow questions in quizzes to be submitted individually or one at a time. It seems essential for assignments or any learn...

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Hi,I have a Canvas room with a total of 72 students. Some of the students (the ones passing the last assessment) are ready for some lab work. It is 40 of the students who are ready for the lab. I want them to join two-and-two in lab-groups, but only ...

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How can I disable the App Centre so Teachers do not add lots of apps that are not required at the minute and may also need configuration to work!?!

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I was always able to copy and paste additional comments in speedgrader but suddenly it is not possible. Keyboard shortcuts also do not work, Windows clipboard also does not work. How can I rectify this problem please?

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Hi thereI have an assignment that requires students to submit a word document. When I download all submissions as a zip file, Canvas adds a prefix to each word document file name. e.g. it will add "studenttest_127_10280". The issue we have with this ...

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In SpeedGrader, if a PDF file is submitted with a very large page size (i.e. the physical page size in inches/mm set in the PDF header), then SpeedGrader is not able to zoom out far enough to see the entire page. The "-" zoom button becomes grayed ou...

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This is an urgent matter, some students have disability and apparently Canvas does not accommodate students with disability.I need to allocate more time for students with disability on homeworks and quizzes. Can you show me how to do that. I will hav...

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How do I find all courses with setting "Visibility" set to "course"?

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I assigned a quiz to be completed during the holiday. But none of the students can open it.On my end, it is definitely published.Why do they see this error message?

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I understand that the free for teacher course storage limit is 500mb, but do student submitted assignments and files count toward that limit?If an assignment requires a video submission, lets say 100mb and 10 students submit, that would exceed 500mb ...

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Hello,Is there an easy way to select certain students out of a class and only view their assignments in the gradebook? I use the search student function, but if I go from that list I made and select an assignment for a student and then into speedgrad...

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In Canvas how do you give one student an extra point to their overall grade?

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Hi all,I am learning how to use Canvas through the 'Growing with Canvas' course. I just need to know about notifications. If I change notifications from my user profile does this change any settings for anyone else using the course? Or does it just c...

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Processing in the canvas text box, I cannot move forward after each typed word. The space key function appears to do nothing when prompted. To get around the problem, I press the option key along with the spacebar to dislodge the cursor to jump to th...

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Hi thanks in advance for any help that you can provide. i've taught this course before and I have imported this course unfortunately the attendance is not working since it's been imported. i've insured under settings that it is it is available and pu...

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Is there a way to edit multiple items at the same time? I want to make sure that all of the quizzes and assignments are set to unlimited attempts. Do I have to go in one at a time to check/change these settings?

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I need to change the email address that is currently associated with my Canvas account, but I don't see a way to do so.

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