Hello I'm having a bit of a security issue. I just reviewed our different account and sub-account roles and permissions and in our instance, it appears we have teachers who are able to Act as (ie. masquerade as) a top-level admin. In our instance, I'...

When trying to modify the points of an assignment after the grades have been entered, it changes the grade. How can this be prevented?

Hi, I am looking to chat with a Canvas user who has exported QTI quiz files from iSprings Quizmaker and successfully imported and implemented them in a Canvas LMS.  I am having some problems and the iSprings Tech support person I communicated with do...

We are new to using Canvas and having a very difficult time getting students into their courses We imported students using the users SIS import - this does not email students with any instructions to sign upWe then open the course, go to People, clic...

I can't save my canvas page.  I went copy text from another page. Edit, copy text, save. Won't save. I did nothing to the page.  My assignment today is doing the same thing.  I reloaded all the videos, and the assignment Google link.  Press save, won...

Hi all.  Our organization has a strange issue.  Our hierarchy is something like this: Account 1Subaccount for testing/etc.Account 2Subaccount ALots of coursesSubaccount BLots of courses We have users who are set as "Account Admin" (with all permissio...

I've created a load of H5P assessments in a Canvas site and added them to Assignments as an External Tool. Everything seemed to be working fine and the grades were appearing when viewed in the Grades link. However now when I go to the Grades link the...

Does anyone have any information about the apparent scheduled maintenance that is causing Canvas to be down at the moment? I've been through all communications, roadmap, community pages and social media and I can't find anything. We have 2 Profession...

We had set up custom account admin roles for all our Deans, Program Directors, and Department Chairs with the ability to associate their Blueprints with live courses. Unfortunately, we found out that for those with this custom role to make the associ...

Is there a way to export the content of a course (or just the modules) to PDF or XML?

Hello everybody, I have built a course template for my institution and I have included a "Syllabus" navigation button at the bottom of the home page. Our institution requires instructors to use Simple Syllabus to build and present their syllabi. Sinc...

how do i undeleted a user ssid

We use Assignments, because we use Turnitin, and we have integrated them with our SIS to have grade data automatically go across. Unfortunately, Respondus LockDown Browser does not work with Assignments. Are there any alternatives that integrate with...

Dear Instructure & Canvas Community Members,I wanted to bring back a topic that was previously discussed and has been archived regarding the implementation of Group Assignments for External Learning Tools. Currently when the "External Tool" assignmen...